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How to apply for Florida Medicaid

There are multiple ways to apply for Florida Medicaid including by phone, mail or online. Click here to watch a video then go to DCF for additional details. 

Florida Medicaid phone numbers

Looking for a Florida Medicaid phone number? Click here to find a full directory including many important State Agencies. 

Medicaid Member Services Portal

You can get alerts, check status, update your address and more. Click here to register on the Fl Medicaid Member Portal.

Medicaid Florida Helpline

1‑877‑254‑1055 (TDD: 1‑866‑467‑4970)

AMF Member Services

We've helped thousands of Medicaid patients understand why their services were denied. We'll explain your Explanation of Benefits and non-covered services based on your plan type. Submit a Request Form for recommendations to disputed your bill with a healthcare professional. Our staff provides members with additional resources for Financial Assistance. Contact us when you need help understanding your Medically Needy status or locating a Medicaid provider near you. 

AMF Provider Services 

We'll show you how to submit an Exceptional Claims Form due to late eligibility updates allowing you to get reimbursed after the initial filing limit. Submit a Request Form to get recommended steps to rebill or void a complex ICN via Florida Medicaid Management Information System (FLMMIS). We teach providers how to use Occurrence and Condition codes to submit claims with a partial authorization approval. Contact us if you need clear Reason code descriptions on your denied claims (ICNs).   

Popular Links

Government Assistance

The Florida Department of Children and Families (DCF) Public Benefits and Assistance program supports the development of strong, self-sufficient communities by determining eligibility for food, cash, and medical assistance for individuals and families across the state.

Helpful downloads

Redetermination

How to apply

Points of contact

Cómo aplicar

Ask Medicaid Florida Mission

ask medicaid florida official logo. We help Medicaid Fl recipients and Hospital providers

At AMF, our mission is to empower individuals, families, and healthcare providers by offering clear, accurate, and accessible information about Florida Medicaid. We are committed to helping our community navigate the complexities of Medicaid eligibility, coverage, and billing with confidence and ease. Through personalized support, educational resources, and up-to-date guidance, we aim to reduce confusion, promote understanding, and ensure everyone receives the care and benefits they deserve. Our goal is to be a reliable and compassionate partner, dedicated to Medicaid Fl education.

4,343,000 children and adults are enrolled in Florida Medicaid - May 2025 KFF.org

Enrollee
Ratio
Percent
Children
1 in 2
48%
Live in a rural area
1 in 25
4%
3 or more chronic conditions
1 in 8
13%
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