Hillsborough County Medicaid Resources
Hillsborough County Medicaid is part of Florida's statewide Medicaid program. Residents of Tampa, Plant City, Brandon, Riverview, Temple Terrace, Ruskin and other communities in Hillsborough County use Florida's statewide Medicaid system for applications, eligibility, renewals, managed care and other Medicaid services.
Hillsborough County is located in Florida Medicaid Region D. Region D includes Hillsborough, Hardee, Highlands, Manatee and Polk counties.
Hillsborough County Medicaid Region
Hillsborough County is part of Florida Medicaid Region D.
Region D includes:
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Hillsborough County
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Hardee County
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Highlands County
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Manatee County
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Polk County
The current Statewide Medicaid Managed Care regional structure identifies Hillsborough County as part of Region D.
Your Medicaid region can be important when determining which managed care plans and provider networks are available to you.
Hillsborough County Medicaid Managed Care
Most Florida Medicaid recipients receive some or all of their services through the Statewide Medicaid Managed Care program.
A Medicaid managed care plan can affect access to participating:
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Specialists
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Hospitals
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Pharmacies
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Behavioral health providers
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Other healthcare providers
Provider networks can change, so confirm that a provider accepts your specific Medicaid health plan before making an appointment.
For questions about choosing or changing a Medicaid managed care plan, contact Florida's Medicaid Choice Counseling service.
Medicaid Choice Counseling: 1-877-711-3662 TTY/TDD: 1-866-467-4970
Florida also provides online Medicaid managed care enrollment and plan information.
Hillsborough County Medicaid Phone Numbers
MyACCESS Customer Call Center 850-300-4323
Florida Medicaid Help Line 1-877-254-1055
Medicaid TDD 1-866-467-4970
Medicaid Choice Counseling 1-877-711-3662
Choice Counseling TTY/TDD 1-866-467-4970
Florida Department of Health in Hillsborough County
The Florida Department of Health in Hillsborough County (DOH-Hillsborough) operates public health facilities and programs throughout the county.
The main office is:
Florida Department of Health in Hillsborough County
1105 E. Kennedy Blvd.
Tampa, FL 33602
Main Phone: 813-307-8000
Hours: Monday-Friday, 8 a.m.-5 p.m.
The main location provides access to several public-health programs and services, including dental services, health services, HIV/AIDS services, pharmacy services, environmental health and specialty care.
The health department is separate from the Florida Medicaid eligibility system. For Medicaid eligibility, applications and renewals, use MyACCESS or the appropriate Florida Medicaid resource.
Hillsborough County Community Health Department Resources
DOH-Hillsborough provides a variety of community health programs that may be useful to Medicaid recipients.
Services include:
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Dental services
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HIV care
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Immunizations
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Pharmacy services
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Refugee health
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STD services
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WIC
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Specialty care
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Community health programs
The county health department states that services may be available at affordable or discounted rates for eligible patients, and services will not be denied solely because of inability to pay when applicable program requirements are met.
Hillsborough County Health Department Important Phone Numbers
Main Health Department 813-307-8000
Epidemiology 813-307-8010
Immunizations 813-307-8077
Tuberculosis (TB) Health Center 813-307-8047
WIC/Nutrition 813-307-8074
Pharmacy 813-307-8072
Specialty Care Center 813-307-8064
Environmental Health 813-307-8059
Vital Statistics 813-307-8002
Refugee Health 813-307-8078
Lead Poisoning Prevention 813-307-8071
Breast & Cervical Cancer 813-307-8082
These numbers are published by the Florida Department of Health in Hillsborough County.
Hillsborough County Health Department Main Office
Main Health Department
1105 E. Kennedy Blvd.
Tampa, FL 33602
Phone: 813-307-8000
The main office includes several health department programs, including dental, health services, HIV/AIDS, pharmacy, environmental health and specialty care.
University Area Health Center
13601 N. 22nd St.
Tampa, FL 33613
Main Phone: 813-307-8000
The University Area location provides public-health services, including services associated with vital statistics, HIV/STD services and WIC. The Florida Department of Health lists this address among its Hillsborough County locations.
Sulphur Springs Health Center
8605 N. Mitchell Ave.
Tampa, FL 33604
Phone: 813-307-8000
The Sulphur Springs location is associated with immunization services and refugee health programs.
Immunization Phone
813-307-8077
Tuberculosis Health Center
8515 N. Mitchell Ave.
Tampa, FL 33604
Phone: 813-307-8047
The Florida Department of Health in Hillsborough County lists this location for tuberculosis health services.
Floyd Kelton Community Health
4704-B W. Montgomery Ave.
Tampa, FL 33616
Phone: 813-307-8071
The Floyd Kelton Community Health location provides community health and school health services. DOH-Hillsborough states that services at this location are provided by appointment.
Hillsborough County WIC Resources
The Florida Department of Health in Hillsborough County operates WIC services at multiple locations.
WIC/Nutrition Phone: 813-307-8074
Published WIC locations include:
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8605 N. Mitchell Ave., Tampa, FL 33604
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205 14th Ave. SE, Ruskin, FL 33570
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13601 N. 22nd St., Tampa, FL 33613
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2313 E. 28th Ave., Tampa, FL 33605
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307 N. Michigan Ave., Plant City, FL 33566
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9827 N. Sheldon Rd., Tampa, FL 33635
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1158 Bell Shoals Rd., Unit 1, Brandon, FL 33511
WIC is a separate program from Medicaid. Eligibility for WIC and Medicaid is determined under their respective program requirements.
Hillsborough County Medicaid and Community Health Services
Some Hillsborough County health department services can be particularly relevant to people who receive Medicaid, including:
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Immunizations
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Dental services
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HIV care
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STD services
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Family planning
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Specialty care
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Pharmacy services
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WIC
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Public health programs
DOH-Hillsborough's clinical and nutrition services page lists these programs and provides the county's main contact number, 813-307-8000.
Before visiting a health department location, contact the facility to confirm that the specific service you need is available there and to determine whether an appointment is required.
Hillsborough County Medicaid Resources at a Glance
MyACCESS phone 850-300-4323
Florida Medicaid Help Line 1-877-254-1055
Medicaid TDD 1-866-467-4970
Medicaid Choice Counseling 1-877-711-3662
Main DOH-Hillsborough 813-307-8000
Main health department1105 E. Kennedy Blvd., Tampa, FL 33602
Immunizations 813-307-8077
WIC/Nutrition 813-307-8074
TB Health Center 8515 N. Mitchell Ave., Tampa, FL 33604
Vital Statistics 813-307-8002
Specialty Care 813-307-8064
Frequently Asked Questions
What Medicaid region is Hillsborough County in?
Hillsborough County is in Florida Medicaid Region D. Region D includes Hillsborough, Hardee, Highlands, Manatee and Polk counties.
What is the phone number for Medicaid in Hillsborough County?
For general Florida Medicaid questions, call 1-877-254-1055. For MyACCESS applications and case assistance, call 850-300-4323.
Where do I apply for Medicaid in Hillsborough County?
Hillsborough County residents can apply for Florida Medicaid through MyACCESS. The MyACCESS Customer Call Center is 850-300-4323.
What is the Hillsborough County Health Department phone number?
The main Florida Department of Health in Hillsborough County phone number is 813-307-8000.
Where is the Hillsborough County Health Department located?
The main office is located at:
1105 E. Kennedy Blvd.
Tampa, FL 33602
Phone: 813-307-8000
What Medicaid region includes Tampa?
Tampa is located in Hillsborough County, which is part of Florida Medicaid Region D.
Does Hillsborough County have a local Medicaid office?
Medicaid is a statewide Florida program rather than a separate county Medicaid program. Hillsborough County residents use statewide resources such as MyACCESS, the Florida Medicaid Help Line and Medicaid managed care resources. The Florida Department of Health in Hillsborough County provides separate local public-health services.
Can the Hillsborough County Health Department help with Medicaid?
The health department provides public-health and clinical programs, but it does not replace the Florida Medicaid eligibility and enrollment system. For Medicaid applications, renewals and case questions, use MyACCESS or the appropriate Florida Medicaid contact.
Hillsborough County Medicaid Help
Hillsborough County residents have several Medicaid resources available for applications, renewals, managed care questions and local health services.
For Medicaid applications and case assistance:
850-300-4323
For Florida Medicaid questions:
1-877-254-1055
For Medicaid managed care Choice Counseling:
1-877-711-3662
For Hillsborough County public-health services:
813-307-8000
For additional Florida Medicaid information and step-by-step guidance, Ask Medicaid Florida is an independent resource for Florida residents seeking information about Medicaid applications, renewals, managed care, benefits and other Florida Medicaid topics.
Important Disclaimer
Ask Medicaid Florida is an independent informational resource and is not affiliated with the Florida Agency for Health Care Administration, Florida Department of Children and Families or Florida Department of Health. Medicaid rules, eligibility requirements, managed care plans, provider networks, telephone numbers and local services can change. Verify important information directly with the appropriate Florida government agency or your Medicaid health plan.