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Marion County Medicaid Resources

Welcome to the Ask Medicaid Florida Marion County Resource Center. This page provides Marion County residents with important information and local resources for Florida Medicaid, Medicaid applications, renewals, managed care, healthcare services, and public health assistance.

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Whether you live in Ocala, Belleview, Dunnellon, Marion Oaks, Silver Springs Shores, or another Marion County community, this resource center can help you find the right place to get Medicaid and healthcare assistance.

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Marion County Florida Fair grounds

Marion County Medicaid Resources

Florida Medicaid is administered through several state agencies and programs. Your local resources may depend on whether you need help with Medicaid eligibility, enrollment, renewal, managed care, healthcare services, or long-term care.

 

For most Medicaid eligibility and application questions, Florida residents can use the state's MyACCESS system or contact the Florida Department of Children and Families.

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Florida Medicaid Helpline

Florida Medicaid Helpline:
1-866-762-2237

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Use the Medicaid helpline for questions about Medicaid eligibility, applications, coverage, and related assistance.

 

Apply for Florida Medicaid

You can apply for Medicaid through Florida's ACCESS system. Applicants should provide accurate information about household members, income, residency, and other requested information.

After applying, monitor your account for requests for additional information or verification documents.

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Medicaid Renewals in Marion County

Florida Medicaid recipients must complete periodic eligibility reviews, also called redeterminations or renewals.

 

If you receive a renewal notice, do not ignore it. Review the notice carefully and submit requested information by the deadline.

Common reasons Medicaid coverage can be interrupted include:

  • Missing a renewal deadline

  • Failing to provide requested documents

  • Changes in household income

  • Changes in household members

  • Changes in residency

  • Other eligibility changes

  • Problems receiving or responding to notices

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If your Medicaid was terminated and you believe the decision is incorrect, review your notice for information about your rights and available appeal options.

Florida Medicaid Managed Care in Marion County

Most Florida Medicaid recipients receive healthcare through the Statewide Medicaid Managed Care (SMMC) program. Florida's SMMC program includes Managed Medical Assistance (MMA), Long-Term Care (LTC), and Dental components.

 

Marion County is associated with AHCA Region 3 in Florida's Medicaid regional structure.

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Your available Medicaid managed care options can depend on your eligibility category and the program in which you are enrolled.

 

Before choosing or changing a plan, consider:

  • Whether your doctors participate in the plan

  • Whether your preferred hospital accepts the plan

  • Prescription coverage

  • Dental benefits

  • Transportation benefits

  • Specialist access

  • Additional plan benefits

  • Whether your current providers are in-network

Florida Department of Health in Marion County

The Florida Department of Health in Marion County provides numerous public health and clinical services to residents, including immunizations, family planning, Healthy Start services, dental services, nutrition programs, disease prevention, and other healthcare services.

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Florida Department of Health in Marion County
1801 SE 32nd Ave.
Ocala, FL 34471

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Phone: 352-629-0137

 

Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.

 

Some individual programs may have different service hours, so contact the department before visiting if you need a specific service.

Marion County Health Department Services

Services available through the Marion County Health Department include programs such as:

  • Immunizations

  • Family planning

  • Healthy Start

  • Women, Infants, and Children (WIC)

  • STI/STD services

  • Dental services

  • Clinical services

  • Nutrition services

  • Public health programs

  • Disease prevention

  • Environmental health services

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The department also provides services for children, pregnant women, families, and individuals with special healthcare needs.

Healthcare for People Without Insurance

The Florida Department of Health in Marion County provides access to services even when a person cannot afford to pay at the time of service. Eligibility for a sliding-fee scale can depend on household size and income.

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Individuals applying for the sliding-fee scale may be asked to provide documentation such as:

  • Current pay stubs

  • W-2 forms

  • Unemployment documentation

  • Household information

  • Other proof of income

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The health department states that inability to pay does not result in denial of access to its services, although charges may still apply.

Marion County Medicaid and Healthcare Help

If you are having trouble with Florida Medicaid, start by identifying the type of problem you are experiencing.

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Need to Apply for Medicaid?

Use Florida's Medicaid application system and provide all requested information and documentation.

 

Medicaid Was Denied?

Review your eligibility notice carefully. If you disagree with the decision, review the notice for information about your appeal or hearing rights.

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Medicaid Was Terminated?

Check whether the termination resulted from a missed renewal, missing documentation, an income change, or another eligibility issue.

 

Need a Medicaid Doctor?

Verify that the provider accepts your specific Florida Medicaid managed care plan before scheduling an appointment.

 

Need Medicaid Transportation?

Transportation benefits may be available depending on your Medicaid eligibility and managed care program. Contact your plan to determine how transportation is arranged.

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Need Dental Care?

Florida Medicaid dental coverage is administered through the Medicaid program's dental component. Coverage and plan options can vary based on eligibility.

Marion County Medicaid Office Information

Some Medicaid-related services are handled through state agencies rather than the county health department.

 

A Florida government resource guide lists a Marion County Medicaid eligibility location at:

1100 SW 38th Ave.
Ocala, FL 34474

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Florida Medicaid Helpline: 1-866-762-2237

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Because office locations and services can change, call before traveling to a Medicaid or DCF office to confirm that the location provides the service you need.

Important Marion County Medicaid Numbers

Florida Medicaid Helpline 1-866-762-2237

Florida Department of Health in Marion County 352-629-0137

Emergency 911

Marion County Medicaid Tips

1. Keep Your Information Current

Report required changes in household circumstances, income, address, and other information through the appropriate Florida Medicaid/DCF system.

2. Watch Your Renewal Date

Do not assume your Medicaid automatically continues forever. Pay attention to notices and renewal requests.

3. Check Your Managed Care Plan

If you have Florida Medicaid managed care, confirm which plan you have before making healthcare appointments.

4. Verify Your Doctor

A doctor may accept Florida Medicaid but not participate with your particular Medicaid managed care plan.

5. Keep Copies of Everything

Save Medicaid notices, applications, documents you submit, confirmation numbers, and correspondence.

6. Act Quickly if Coverage Stops

If your coverage is terminated and you believe the decision is wrong, do not wait. Review your notice and determine whether you need to submit information, reapply, or request an appeal.

Frequently Asked Questions About Marion County Medicaid

Where can I get Medicaid help in Marion County, Florida?

Marion County residents can obtain Medicaid-related assistance through Florida's Medicaid and DCF systems. The Florida Department of Health in Marion County also provides numerous healthcare and public health services.

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What is the phone number for Florida Medicaid?

The Florida Medicaid Helpline is 1-866-762-2237.

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Where is the Marion County Health Department?

The main Florida Department of Health in Marion County facility is located at 1801 SE 32nd Ave., Ocala, FL 34471. The phone number is 352-629-0137.

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What Medicaid region is Marion County in?

Marion County is part of AHCA Region 3 under Florida's Medicaid regional structure.

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Can someone without health insurance receive services from the Marion County Health Department?

Yes. The Marion County Health Department states that inability to pay does not result in denial of access to its services, although charges may apply. A sliding-fee scale may be available based on household income and size.

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What should I do if I lose Florida Medicaid?

First, review your Medicaid notice to determine why coverage ended. Depending on the reason, you may need to provide missing information, complete a renewal, reapply, or pursue an appeal.

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How do I find a Medicaid doctor in Marion County?

Start by identifying your Medicaid managed care plan, then verify directly with the provider that they accept your specific plan before scheduling an appointment.

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