Miami-Dade Medicaid Resources
If you live in Miami-Dade County, Florida, this guide provides important information about Florida Medicaid, the Medicaid managed-care region serving Miami-Dade County, Medicaid phone numbers, MyACCESS assistance, and Florida Department of Health resources.
This page focuses specifically on Medicaid resources and public-health services available to Miami-Dade County residents.
Important: Ask Medicaid Florida is an independent informational resource. It is not an official Florida Medicaid, AHCA, or Florida Department of Health website. Always verify current eligibility, benefits, plan participation, hours, and contact information with the appropriate government agency.
Miami-Dade County Medicaid at a Glance
County Miami-Dade County Florida
Medicaid managed-care regionRegion I
Other county in Region I Monroe County
Medicaid administrator Florida Agency for Health Care Administration (AHCA)
Medicaid application system MyACCESS Florida
Florida Medicaid Help Line 1-877-254-1055
Medicaid Choice Counseling 1-877-711-3662
TTY for Choice Counseling 1-866-467-4970
MyACCESS Customer Call Center 850-300-4323
Florida Department of Health in Miami-Dade County 305-324-2400
Health District Center 305-575-3800
Health District Center address 1350 NW 14th St., Miami, FL 33125
What Medicaid Region Is Miami-Dade County In?
Miami-Dade County is in Florida Medicaid SMMC Region I.
Under Florida's Statewide Medicaid Managed Care 3.0 regional structure, Region I consists of Miami-Dade and Monroe counties.
This is important because Medicaid managed-care plan availability and regional operations can vary depending on where a recipient lives.
Region I Counties
Region I includes:
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Miami-Dade County
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Monroe County
Florida implemented the current SMMC 3.0 structure on February 1, 2025, creating new Medicaid managed-care regions and plan structures.
Florida Medicaid in Miami-Dade County
Miami-Dade residents follow Florida's statewide Medicaid eligibility and application rules.
Florida Medicaid programs include:
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Managed Medical Assistance (MMA)
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Long-Term Care (LTC)
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Dental
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Other Medicaid programs and specialty services
Most Florida Medicaid recipients are enrolled in Statewide Medicaid Managed Care. Your particular Medicaid eligibility category determines what program and services may apply to you.
How to Apply for Medicaid in Miami-Dade County
Miami-Dade County residents generally apply for Florida Medicaid through MyACCESS Florida.
MyACCESS is Florida's online system for applying for and managing public-assistance benefits.
MyACCESS Customer Call Center
850-300-4323
For Medicaid eligibility and application questions, residents can also contact Florida's Medicaid Help Line.
Florida Medicaid Help Line
1-877-254-1055
TDD: 1-866-467-4970
AHCA states that Medicaid Help Line representatives are available Monday through Friday, 8 a.m. to 5 p.m. Eastern Time.
Miami-Dade Medicaid Managed Care
Most Medicaid recipients in Miami-Dade County receive services through a managed-care plan.
Because Miami-Dade is in Region I, residents should make sure they are reviewing information for the correct Medicaid region.
Important
A healthcare provider saying that they "accept Medicaid" does not necessarily mean they participate in your specific Medicaid managed-care plan.
Before scheduling non-emergency care, ask:
"Do you accept my specific Florida Medicaid managed-care plan?"
Also ask whether the provider is currently accepting new Medicaid patients.
Florida Medicaid Choice Counseling
Florida Medicaid Choice Counseling can help eligible recipients:
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Choose a Medicaid managed-care plan
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Change plans when permitted
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Understand managed-care options
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Get information about the Statewide Medicaid Managed Care program
Medicaid Choice Counseling
1-877-711-3662
TTY: 1-866-467-4970
Florida AHCA also directs recipients to the state's managed-care website for plan selection and information.
Medicaid Complaints and Problems Getting Care
If you are enrolled in a Medicaid managed-care plan and are having problems obtaining care, start by contacting your health plan.
Examples of problems that may require assistance include:
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Difficulty finding a participating doctor
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Problems obtaining an appointment
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Missed or delayed services
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Problems with covered services
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Concerns about your managed-care plan
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Other access-to-care problems
Florida AHCA identifies 1-877-254-1055 as a Medicaid complaint contact and recommends contacting your health plan first for plan-related issues.
Keep records of calls, notices, provider communications, appointment attempts, and other documentation related to the problem.
Florida Department of Health in Miami-Dade County
The Florida Department of Health in Miami-Dade County (DOH-Miami-Dade) operates public-health facilities throughout the county.
The department provides a variety of health services, including:
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Immunizations
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Family planning
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Prenatal services
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STI/STD services
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Tuberculosis services
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Refugee health
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WIC-related services
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Other public-health programs
DOH-Miami-Dade Main Contact
Phone: 305-324-2400
The department's official website provides information about locations, programs, services, and contact numbers.
Miami-Dade Health District Center
The Health District Center is an important Miami-Dade County public-health location.
Address:
1350 NW 14th Street
Miami, FL 33125
Phone: 305-575-3800
The center provides services including:
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Immunizations
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Family planning
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Refugee health
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STI/STD services
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Tuberculosis services
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Laboratory services
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Birth and death certificate services
The official location information lists regular weekday hours of 7:30 a.m. to 5 p.m., with some individual services operating on different schedules.
Important Health District Center Phone Numbers
Main Health District Center 305-575-3800
TB Control & Prevention 305-575-5409
Immunizations 786-845-0550
Family Planning 305-575-3800
Laboratory 305-575-5036
Refugee Health 305-643-7300
Sexually Transmitted Diseases 305-575-5423
Vital Records 305-575-5030
These numbers are published by DOH-Miami-Dade.
Miami-Dade Medicaid Family Planning Resources
The Florida Department of Health in Miami-Dade County operates family-planning services and states that its family-planning clinics accept Medicaid and commercial insurance.
Services can include:
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Pregnancy testing
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Prenatal care
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Pre-conception counseling
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Annual wellness exams
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Breast and cervical cancer screening
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STI counseling and treatment
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HIV/AIDS counseling and testing
Health District Center
1350 NW 14th Street, Suite 325
Miami, FL 33125
Phone: 305-575-3800
Florida City Clinic
1600 NW 6th Court, Building B
Florida City, FL 33034
Family Planning: 305-575-3800
Prenatal: 305-242-2443
DOH-Miami-Dade lists both locations for family-planning services.
Medicaid Family Planning Waiver in Miami-Dade County
Florida's Family Planning Medicaid Waiver Program is processed through the Florida Department of Children and Families.
Applicants can apply through their MyACCESS Florida account.
MyACCESS Assistance
850-300-4323
The Florida Department of Health in Miami-Dade County specifically directs applicants to MyACCESS for the Family Planning Medicaid Waiver application process.
Little Haiti Health Center
300 NE 80th Terrace
Miami, FL 33138
Phone: 305-575-3800
The Little Haiti Health Center provides public-health services including:
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Immunizations
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WIC appointments
DOH-Miami-Dade lists the location as a county health center operating Monday through Friday.
WIC appointments: 786-336-1300
West Perrine Health Center
18255 Homestead Avenue
Miami, FL 33157
Phone: 305-575-3800
Services listed by DOH-Miami-Dade include:
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Immunizations
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STI services
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Tuberculosis services
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WIC
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Healthy Start
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Birth and death certificates
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Tobacco-prevention services
Additional numbers include:
Administration: 305-234-5400
WIC: 786-336-1300
Healthy Start: 305-278-1074
Florida City Family Planning Clinic
1600 NW 6th Court
Florida City, FL 33034
Family Planning: 305-575-3800
Prenatal: 305-242-2443
The clinic provides family-planning and prenatal services and is listed by DOH-Miami-Dade among its clinical and nutrition-service locations.
West Dade Health Center
The West Dade Health Center is another Miami-Dade public-health location.
11865 SW 26th Street, J2
Miami, FL 33175
DOH-Miami-Dade identifies this location as one of its county health facilities.
Call 305-324-2400 for current information about services and appointments.
Medicaid and Public Health Services in Miami-Dade
Miami-Dade Medicaid recipients may use county health department services for appropriate public-health needs, but not every service at every location is a Medicaid-covered service.
Before an appointment, ask:
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Does this location provide the service I need?
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Do I need an appointment?
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Does the service accept my Medicaid coverage?
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Is my specific Medicaid plan accepted?
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What identification or documentation should I bring?
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Are there separate eligibility requirements for the program?
This can help prevent unnecessary trips or delays.
Important Miami-Dade County Medicaid Phone Numbers
Florida Medicaid Help Line 1-877-254-1055
Medicaid Help Line TDD 1-866-467-4970
Medicaid Choice Counseling 1-877-711-3662
Choice Counseling TTY 1-866-467-4970
MyACCESS Customer Call Center 850-300-4323
DOH-Miami-Dade Main Office 305-324-2400
Health District Center 305-575-3800
DOH Immunizations 786-845-0550
DOH TB Control 305-575-5409
DOH Refugee Health 305-643-7300
DOH STD Services 305-575-5423
DOH Vital Records 305-575-5030
DOH Laboratory 305-575-5036
WIC Appointments 786-336-1300
Florida City Prenatal Services 305-242-2443
Important Miami-Dade Medicaid Addresses
Health District Center
Florida Department of Health in Miami-Dade County
1350 NW 14th Street
Miami, FL 33125
Phone: 305-575-3800
Little Haiti Health Center
300 NE 80th Terrace
Miami, FL 33138
Phone: 305-575-3800
West Perrine Health Center
18255 Homestead Avenue
Miami, FL 33157
Phone: 305-575-3800
Florida City Family Planning Clinic
1600 NW 6th Court
Florida City, FL 33034
Family Planning: 305-575-3800
Prenatal: 305-242-2443
West Dade Health Center
11865 SW 26th Street, J2
Miami, FL 33175
DOH-Miami-Dade: 305-324-2400
Miami-Dade County Medicaid Resource Summary
For Miami-Dade County residents, the most important information to remember is:
Medicaid Region: Region I
Region I Counties: Miami-Dade and Monroe
Florida Medicaid Help Line: 1-877-254-1055
Medicaid Choice Counseling: 1-877-711-3662
MyACCESS: 850-300-4323
DOH-Miami-Dade: 305-324-2400
Health District Center: 305-575-3800
Health District Center Address: 1350 NW 14th Street, Miami, FL 33125
Florida's Medicaid rules are statewide, but knowing your Medicaid region and local Miami-Dade health department resources can make it easier to find the correct assistance.
For additional Florida Medicaid information, including eligibility, applications, renewals, managed care, appeals, and other Medicaid topics, visit Ask Medicaid Florida.
Miami-Dade County Medicaid FAQs
What Medicaid region is Miami-Dade County in?
Miami-Dade County is in Florida Medicaid SMMC Region I. Region I includes Miami-Dade and Monroe counties.
Does Miami-Dade County have its own Medicaid program?
No. Florida Medicaid is a statewide program administered by AHCA. Miami-Dade residents follow Florida's statewide Medicaid rules, while their managed-care region and local healthcare resources are determined by where they live.
What is the Florida Medicaid phone number for Miami-Dade residents?
The Florida Medicaid Help Line is 1-877-254-1055. TDD is 1-866-467-4970.
What number do I call to choose a Medicaid plan?
Call Florida Medicaid Choice Counseling at 1-877-711-3662. TTY is 1-866-467-4970.
What is the MyACCESS phone number?
The MyACCESS customer call center number is 850-300-4323.
What is the main phone number for the Miami-Dade County Health Department?
DOH-Miami-Dade's main published contact number is 305-324-2400.
Where is the Miami-Dade Health District Center?
The Health District Center is at:
1350 NW 14th Street, Miami, FL 33125
The main Health District Center phone number is 305-575-3800.
Does the Miami-Dade Health Department accept Medicaid?
Some DOH-Miami-Dade programs accept Medicaid. For example, the department specifically states that its family-planning clinics accept Medicaid and commercial insurance. However, acceptance and eligibility can vary by program, so verify before your appointment.
Where can I get Medicaid-related prenatal services?
DOH-Miami-Dade provides prenatal services at locations including the Health District Center and Florida City Clinic. The Florida City Clinic lists 305-242-2443 for prenatal services.
Where can I get Medicaid family-planning services?
The Health District Center and Florida City Clinic provide family-planning services. DOH-Miami-Dade states that its family-planning clinics accept Medicaid and commercial insurance.
Disclaimer
This page is an independent informational resource and is not an official Florida Medicaid, AHCA, DCF, or Florida Department of Health website. Medicaid rules, managed-care plans, phone numbers, addresses, hours, services, and eligibility requirements can change. Verify current information directly with Florida Medicaid, AHCA, DCF, your Medicaid plan, or the Florida Department of Health in Miami-Dade County before making healthcare decisions.